Telephone: ​+43 1 5050707 740 Please choose whether this site may use Functional and/or Advertising cookies, as described below. Thank you very much for your help. Pack your bags and bring your family and friends - with us the holiday has already started . I actually had a flight with them that was to have been one week earlier and saw it missing from my itinerary which is how I found out about the new cancellations. You'll find flights to choose from and can sort by price, flight duration, and arrival or departure time. As a result of this reduction, twelve short- and medium-haul aircraft of Austrian Airlines will remain on the ground calculative. Booking Code R8HPH9. You'll find flights to choose from and can sort by price, flight duration, and arrival or departure time. These cookies are necessary to enable the basic features of this site to function. hotel accommodation in cases where an unplanned stopover of one or more nights becomes necessary, and. Content Manager – Degree educated in Aerospace Technology, this certified pilot is a passionate specialist in European aviation. Take Ireland, for example. Fundet i bogenWhile the CJEU confirmed the view of the Austrian courts that a delay does not become a cancellation solely on the ground of ... courts was the distinction between 'denied boarding' and 'delay' in the event of delay of a feeder flight. Austrian Airlines accepted this and canceled many of its domestic services. If your flight was affected by these disruptions, you can claim compensation at claim.skycop.com. A dds Austrian Foreign Ministry statement, detail. Flights to Tel Aviv and Eilat by Lufthansa and subsidiaries Swiss and Austrian Airlines will be canceled from Sunday, March 8, until the end of the winter timetable on March 28, the group says in . We use cookies to enable us to offer you the best possible service. The European Commission has reached a deal with airlines to provide EU consumers guaranteed timely refunds on canceled flights. You have the right to the following compensation: The compensation will be reduced by 50 % if we offer you re-routing on an alternative flight, the arrival time of which does not exceed the scheduled arrival time stated above under “Delays”. Passengers whose flights were cancelled and who do not want to make use of the rebooking options can apply for a refund using the online form on the Austrian Airlines website. From veal patties to Kaiserschmarrn: discover our new Economy Class service dishes on European flights. Fundet i bogen – Side 115British Airways and most other foreign airlines , mindful of the NLA threat to shell the airport at Skopje , abruptly cancelled their flights to Macedonia . I was virtually the only passenger on an Austrian Airlines flight to Macedonia ... It is also liable for loss or damage to baggage. Stay informed: Sign up for our daily aviation news digest. Now choose the flight you want to cancel by entering the flight details like booking number and the name of the passenger. Discover now. Discover our best Austrian Airlines flight from Buffalo BUF to Salzburg ZSB. The airlines have also pledged to better . Austrian Airlines CEO Kay Kratky: "The short-term expansion of the combat measures clearly indicates that the union's and the works council's target is a disruption. A passenger can also inform the Directorate General for Energy and Transport of the European Commission of the progress of his or her complaint. Austrian Airlines Flight Delay Compensation. Fundet i bogen – Side 16Competition Austrian Airlines cancelled its flights from Vienna to Chicago exists everywhere ; healthy competition is good , [ and ] there and Toronto , but offered connections to its JFK and should be no internal conflict between SQ ... New Austrian Melangerie dishes. You'll find flights to choose from and can sort by price, flight duration, and arrival or departure time. Extended rebooking options. Once the person entitled to compensation has been established, the airline must make an advance payment within 15 days in order to address immediate economic hardship. • Austrian Ministry of Health orders new landing bans starting 16 July 2020. In addition, you can find an overview of the various national enforcement bodies (NEB) under Regulation (EC) 261/2004 at the following link: Please note that there may be price deviations for some types of payment. Fundet i bogen – Side 86Figure 40: Austrian Airlines innovations 1998-2007 Phase 1 – Traditional approach (1998-2000) This phase was ... Miles and More FFP Organizational transformation into Aviation Group reduce delays WAP access to flight information G• 2001 ... ***Updated: 10:13 EDT October 31, 2021*** American Airlines Delays, Cancels 2,000+ Flights Halloween Weekend. the option to contact your planned destination by telex, fax, telephone or email messages. The Lufthansa Group says it has been "forced" to cancel its services to Tel Aviv and Eilat in southern Israel over tough new entry restrictions imposed by Israeli authorities to prevent the spread of COVID-19. Austrian Airlines has confirmed that it is to cease operating flights to the Indian city of Mumbai (Bombay) from 1 March 2009 onwards. Hello, Austria on Thursday slammed Russia after it refused to allow an Austrian Airlines flight to be rerouted to avoid Belarusian airspace, resulting in the Vienna-Moscow service being cancelled. We are using cookies. Austrian Airlines Flights from Salzburg to New York (ZSB to JFK) starting at . Fundet i bogen – Side 8Midwest Airlines ( YX ) , formerly Midwest Express . Op- Austrian Airlines ( os ) canceled its flight to Tel Aviv erations are normal . but said service to Damascus , Syria continues . The comNorthwest ( NW ) . Follow the steps mentioned below to get a refund on Austrian Airlines online. Specifically, Regulation EC 261/2004. Lightning. Fundet i bogen – Side 15... International Airlines MA - Malev Hungarian Airlines OA - Olympic Airlines OK - CSA Czech Airlines OS - Austrian OU ... Passengers on cancelled flights could be transferred to another airline , experience long delays , or just left ... Passengers on flights planned within the . On-time Performance, delay statistics and flight information - Flightera.net Delays and cancellations on Friday, Saturday, and (proactively) on Sunday plagued American Airlines. In the event of death, this advance payment shall not be less than 15,000 special withdrawal rights (SDRs) - approximately EUR 20,000 - per passenger. AIRLINES THAT HAVE CANCELLED ALL FLIGHTS TO MAINLAND CHINA. *. Under international agreements, an airline is liable for damage caused by delay, except if it proves that it did all it reasonably could to avoid the damage or that it was impossible to do so. As it is mentioned in the report of the Austrian airlines, due to the internal assembly being held by the flight personnel, flight schedule will be reduced.             Fax: +32 2 299 1015 • "We advocate a uniform and stable travel policy within the EU", says CCO Andreas Otto. If a flight is cancelled, you can claim compensation for the flight cancellation under EU air passenger law if: the airline informs you of the cancellation less than 14 days before the scheduled departure, and the airline itself caused the cancellation. Flight OS 66 will depart from Chicago O'Hare at 17:20. If you do not agree with this fixed payment, we shall be happy to pass your ticket to our refund department for precise calculation. The EU commission announced said quick cancellation refunds were in line with EU law. 11.2 million passengers took to the air with Austrian Airways in 2014. To develop a simple solution for the passenger, our usual cash payments have been replaced by the Austrian Prepaid Card. Whether the flight is booked through a travel agency or directly with an airline, the passenger must be given all the information available in the computer system about: the identity of the airline actually operating the flight (should this differ from that stated on the ticket); This information is mandatory in accordance with Regulation (EC) No 261/2004 of the European Parliament and of the Council. The price stipulated in the contract cannot be altered unless the conditions of the contract expressly provide otherwise. In 2013, Austrian Airlines raked in a turnover of € 2.069 billion and employed 6208 staff. I will be waiting for your answer. However, most of these wouldn’t apply to the majority of passengers transported by Austrian Airlines. Due to the current developments related to the Coronavirus, SWISS offers various goodwill rules for rebookings and cancellations. Many customers across Europe are still waiting for refunds for flights cancelled during the first lockdowns in 2020," says Monique Goyens, CEO of BEUC. Of course, we’ve focused on Austrian Airlines, as it will be the worst hit by the ban. Austrian Airlines cancellation policy clearly states that you need to make the cancellations within 24 hours of booking to receive a 100 percent refund from the airline. Nov 2021: Austrian Airlines OS906 from Innsbruck to Vienna. Fundet i bogen – Side 496They were subsequently transferred to an Austrian Airlines flight to ... Mrs Wallentin-Hermann and her family arrived at Brindisi at 2.15 p.m. 11 The cancellation of the Alitalia flight from Vienna resulted from a complex engine defect ... Fundet i bogen – Side 67He had subsequently been rerouted on the evening TWA flight to London, which had departed Kennedy forty-five minutes late, thus allowing him only thirty minutes connecting time to make the Austrian Airlines flight leaving Heathrow for ... When are you entitled to flight compensation? FRANKFURT, May 27 (Reuters) - Lufthansa's Austrian Airlines said on Thursday it had to cancel a flight to Moscow from Vienna . Be aware of delayed and cancelled flights, Marseille’s strike extends to Corsica: prepare for delayed and cancelled flights, Do you plan your holidays in Italy? As of now the airline is canceling flights through March 28, 2020, though cancelations are expected to extend beyond that. The decree is valid until 31 July. Austrian Airlines AG, often shortened to Austrian, is the flag carrier of Austria and a subsidiary of the Lufthansa Group. Next tap on the cancellation option and press okay. No Austrian Airlines Flights Until At Least May 17 There is no limit on the financial liability of a European Union airline to compensate for the death, wounding or any other bodily injury to a passenger. Fundet i bogen – Side 7Here , growth for Austrian Airlines fell 8 index points to -13 % . The airline reported that the conflict in Kosovo cut into its quarterly sales by 1 % since it had to cancel flights to the region . Also in the Austrian airline industry ... Austrian Airlines . The organiser is responsible in all cases of non-compliance with the contract, so problems with the flight element of a tour or holiday should generally be taken up directly with the organiser. In the event, if you cancel your Austrian Airlines after 24 hours of the departure, then the airline will charge its cancellation fee varying on the fare type, booking details, etc. You'll find flights to choose from and can sort by price, flight duration, and arrival or departure time. To find the best deals on flights to Buffalo from Salzburg with Austrian Airlines, just enter your travel dates, filter by Austrian Airlines, and hit search. The loveliest change of scene. Austrian Airlines Flight cancellation's rules and regulations: Usually, Australian Airlines allows canceling the . Email: ​tren-aprights@cec.eu.int. You will find the regulation concerning passenger rights for Turkey below: By its own legislation, the European Union has established passenger rights that entitle passengers to receive compensation payment in certain circumstances. Following this flight, Austrian Airlines will cancel all flights until the 28th of March. (a) refund of the full cost of the ticket at the price at which it was bought, for the part or parts of the journey not made, and for the part or parts already made if the flight is no longer serving any purpose in relation to your original travel plan; or, (b) re-routing, under comparable transport conditions, to your final destination at the earliest opportunity; or. Fundet i bogen – Side 628... decrease with traffic figures regressing towards 750,000 passengers, similar to those prior EU-entry, caused by a significant activity reduction of low-cost airline Carpatair and the cancellation of all Austrian Airlines flights. And thus your flight will get canceled in no time. In this case, please contact our nearest representative. The flight to Newark had to be canceled due to weather conditions (blizzard on the east coast). Once the person entitled to compensation has been established, the airline must make an advance payment within 15 days in order to address immediate economic hardship. As COVID-19 disrupts travel, a few airlines are offering WAIVING CHANGE FEE for new bookings Forecast Current 1 hr 2 hr 3 hr 4 hr 5 hr 6 hr 7 hr 8 hr 9 hr 10 hr 11 hr 12 hr 15 hr 18 hr. transport between the airport and place of accommodation. UPDATE 1-Russia forces Austrian Airlines to cancel flight to Moscow. Turkish, earlier this week, canceled all international flights until May 20.Now, Austrian Airlines has extended their cancellation schedule until May 17. Austrian Airlines has therefore temporarily terminated regular flight operations as of March 18, 2020. Flight Level 010 030 050 080 100 140 180 240 270. Fundet i bogen – Side 92Klein proceeded to cancel our scheduled Austrian Airlines flight (for which we all had paid tickets) for the next morning, assuring us we would all be on his UN plane. Nevertheless, Austrian Airlines bused us over to a local hotel and ... Fundet i bogen – Side 49If you do intend doing a Balkan round trip from the UK it is worth investigating British Airways' open-jaw tickets ... They do have a rather Wed, 09.30–10.15 Fri & Sun disconcerting occasional tendency to cancel flights at Please note ... Fundet i bogen – Side 258In a similar letter , Dr. F. Thier , Austrian Airlines traffic manager , urged carriers to " review their sales policy and to adhere to rules binding upon ... Most offenses occur in connection with charter or affinity group flights . In the event of death, this advance payment shall not be less than 15,000 special withdrawal rights (SDRs) – approximately EUR 20,000 – per passenger. The airlines also agreed to better inform travelers when they cancel flights. Let us know your thoughts in the comments! The flight cannot be claimed because arrival and/or departure airports are not within countries where EC 261/2004 or other regulations are applied. The availability of individual ​payment options varies according to country. Fundet i bogen – Side 3The easiest way to get to Austria from Britain is by plane , with flights from London to either Vienna or Salzburg ... Though none of the above airlines offers Apex fares from London to Vienna as a matter of course , they do pop up from ... Austrian Airlines provide their customers the lowest fare for which they are eligible. (c) for four hours or more in the case of all flights of more than 3,500 kilometres, meals and refreshments in a reasonable relation to the waiting time; and. Fundet i bogen – Side 12... marked and the flight did not Towers admitted to the dealer from there , ' said American touch down in Austria . that ... cancelled Sudanese document to roy in Houston . the flight and , instead , asked ' cover ' the arms purchase . Directorate General for Energy and Transport Fundet i bogen – Side 48In Deference , ' Lauda Taiwan Flight Cancelled HK1205010788 Hong Kong SOUTH CHINA MORNING POST in English 12 May 88 p 3 Austrian Airlines also has a licence monopoly for Japan , Europe and the United States . Austrian Airlines made this announcement on the above page regarding their schedule and cancellations: Austrian Airlines decided to temporarily suspend all regular flight operations starting Wednesday night, March 18, 2020. A refund will be provided for the unused parts of your Austrian Airlines flight tickets. Discover our best Austrian Airlines flight from Buffalo BUF to Salzburg ZSB. These cookies are used by advertising companies to serve ads that are relevant to your interests. You can get more details from your airline or travel agency. To find the best deals on flights to Naples from Graz with Austrian Airlines, just enter your travel dates, filter by Austrian Airlines, and hit search. The airline is headquartered on the grounds of Vienna International Airport in Schwechat where it also maintains its hub.As of July 2016, the airline flew to six domestic and more than 120 international year-round and seasonal destinations in 55 countries and is a member . The airline has a sizeable presence in Vienna, flying to destinations such as the United Kingdom, and many of the Eastern European countries named in the flight ban. You'll find flights to choose from and can sort by price, flight duration, and arrival or departure time. When the reasonably expected time of departure is at least the day after the time of departure previously announced, we also offer you, subject to local availability: When the delay is at least five hours and you decide not to travel on the delayed flight, we offer you refund of the full cost of the ticket at the price at which it was bought, for the part or parts of the journey not made, and for the part or parts already made if the flight is no longer serving any purpose in relation to your original travel plan. With the Austrian app you can not only book flights, check in by mobile and save your mobile boarding pass. Turn your delayed, cancelled or overbooked flight into a compensation up to €600! Flights will be cancelled in the period from March 8 to 28, passengers will be automatically rebooked on other flights or receive a refund. If Austrian Airlines flights are canceled due to any unavoidable reasons from the Austrian Airlines' end then it provides compensation to the passengers to book the next subsequent Austrian Airlines flight. There is my booking information: Name CERVERO FERRER / ANA MS Email: ​office@verbraucherschlichtung.at. Lufthansa, Austrian Airlines cancel Tehran flights. Passengers travelling with an European Union airline will receive full compensation in the case of an accident, irrespective of its location, and are entitled, if needed, to up-front payments in order to address immediate economic hardship. Austrian Airlines offers flights to 130 destinations worldwide. Passengers on canceled flights will be rebooked on other airlines. FRANKFURT, May 27 (Reuters) - Lufthansa's LHAG.DE Austrian Airlines said on Thursday it had to cancel a flight to Moscow from Vienna after not . If you are considering cancelling flights booked on Austrian Airlines, please contact the airline directly - for the the most recent updates about travel alerts, cancellation fees and contacting Austrian Airlines, see: Austrian Airlines Travel Advisories & Policies Passengers who have booked a flight during the time will be rebooked on other airlines if possible. all the airfares available from the various airlines, as displayed. Austrian Airlines cancelled cargo-passenger flight OS601 from Vienna bound for Moscow's Domodedovo Airport on Thursday after authorities in Russia refused to accept a new proposed route to its . Fundet i bogen – Side 3Another source familiar with the Tentative talks with Lufthansa are A new US / Ukraine bilateral Ukrainian situation , however , sug known to have led nowhere . agreement has opened up addigests that Austrian Airlines , which UIA has ... The Commission notes that airlines now have to more clearly distinguish flights canceled by the passenger and flights . Link: Austrian Airlines Update. You also have unambiguous rights concerning contractual performance. The airline is headquartered at Vienna International Airport, in Schwechat, where it has its main hub. Unsurprisingly, the ban has been brought in as a response to the current COVID-19 pandemic sweeping around the world. Discover our best Austrian Airlines flight from Ottawa YOW to Gothenburg GOT. Air passengers travelling as part of a package holiday or tour booked in the European Union have the right to accurate information from the organisers about their trip. In most cases, Austrian Airlines flight cancellations would occur on the day of the flight. Passengers on flights planned within the next 48 hours and cancelled in response to the current situation will be automatically rebooked. To find the best deals on flights to Ottawa from Gothenburg with Austrian Airlines, just enter your travel dates, filter by Austrian Airlines, and hit search. According to the Austrian airlines' web page information, these meetings of the works council of flying staff will cause 150 cancelled . https://claim.skycop.com/. Austrian Airlines thus tried to avoid Belarusian airspace for Flight OS601 from Vienna to Moscow, but its proposed route change was refused by Russia, and Austrian Airlines canceled the flight. To find the best deals on flights to Buffalo from Salzburg with Austrian Airlines, just enter your travel dates, filter by Austrian Airlines, and hit search. Fundet i bogen – Side 258CANCELLED ALL FLIGHTS FROM 2300, MARCH 5, AUSTRIAN AIRLINE TO DECIDE TODAY ON FURTHER OPERATIONS OVER FRANCE. 3. FOLLOWING CARRIERS REPORTEDLY STILL OPERATING: TWA, PAA, TUNIS AIR, ALITALIA, MIDDLE EAST AIRWAYS, VARIG, EL AL, ... However, as this suspension is just 10 days long, it is possible that it could be further extended. reasons of health, general safety or operational security, or inadequate travel documentation. Responsible for consumer enquiries and complaints concerning the Regulations: Tel: +43 1 5050707 740Fax: +43 1 5050707 180. Although an airline always goes to avoid interruptions in their flights, cancellations and delays will almost always be inevitable. The Austrian Airlines refund request may take time to be processed and can be granted within 7 to 10 working days. These cookies enable the website to provide enhanced functionality and personalisation. The planned path was amended to avoid flying through Belarusian airspace. Fundet i bogen – Side 20National carriers offering direct flights from North America include Austrian Airlines to Vienna, CSA Czech Airlines to Prague, LOT Polish Airlines to Warsaw and Krakow and Aeroflot to Moscow. Malév Hungarian Airlines also flies from ... Flights will be banned from arriving from: There are some exceptions to the rules, such as repatriation flights. The cancellations will affect Lufthansa, as well as its subsidiaries Austrian Airlines and SWISS until at least March 28. Telephone: ​+43 1 890 63 11 (c) re-routing, under comparable transport conditions, to your final destination at a later date at your convenience, subject to availability of seats. I would like to know if my flight have been cancelled. Fax: +43 1 5050707 180, Website: ​www.verbraucherschlichtung.or.at/ In the fight for air passenger rights, Skycop approaches its 500th victory in court. Fundet i bogen – Side 105 ) ( 14-5 ) AUSTRIA AUA Austrian Airlines is now flying its Caravelles from Vienna to London , Paris , Frankfurt and ... and cancelled weekly flights to Doha and Jeddah ( 14-4 ) UNITED ARAB REPUBLIC United Arab Airlines opened its new ... Fundet i bogen – Side 12Servotech then cancelled Sudanese document roy in Houston . the flight and , instead , asked cover ' the arms purchase ... this week in The Austrian authorities Austria , Germany , South promptly tipped off the authsaid that this flight ... My flight was cancelled or rebooked to a much later date by Austrian Airlines. We will inform you of possible gate changes at Vienna Airport from two hours before departure and immediately about flight cancellations and . Electronic Ticket Number 257-2144548034 Discover our best Austrian Airlines flight from Mahebourg MRU to Milan LIN. The first thing a passenger should do is to contact the airline or the organiser of the package holiday. direct flights with intermediate landings but without a change of aircraft. * Air France cancelled flights to mainland . Currently, all Austrian Airlines flights are cancelled until May 3, 2020. Approved file formats: pdf, png and jpg. Austrian Airlines is the national flag carrier of Austria. Fundet i bogen – Side 54Schedules and itineraries may also change or be cancelled at the last moment ( as late as 48hr . before the trip ... US $ 90 annual fee includes discounts and cheap flight directories ) specializes in European travel and tour packages . When the reasonably expected time of departure of the alternative flight is at least the day after the time of departure previously announced, we also offer you, subject to local availability: IV. Passengers who had tickets for flights before June 30th, for trips up until April 30th, 2021, can have their tickets held until January 31st, 2021. According to the Austrian airlines’ web page information, these meetings of the works council of flying staff will cause 150 cancelled flights from and to Vienna, Graz, and Salzburg. Fundet i bogenAdditionally, airlines can be held liable by international law for damages resulting from delays. ... the compensation must be paid immediately, and in cases of cancelled or delayed flight, an operating air carrier is not obliged to pay ... Here is more information from the above page: In general, Austrian Airlines passengers on cancelled flights will be rebooked. Flights to Tel Aviv and Eilat by Lufthansa and subsidiaries Swiss and Austrian Airlines will be canceled from Sunday, March 8, until the end of the winter timetable on March 28. Please note: Use of Internet Explorer is temporarily not supported. Since your flight was km and you had a flight with 0 passengers, compensation amount depends on various criteria you may be entitled to a compensation of. The country was yesterday blasted by Ryanair for refusing to review a blanket 14-day quarantine policy. Cookies are important to the proper functioning of a site. Fundet i bogen – Side 5The two airlines may not put additional flights on those routes if another airline begins flying them . Lufthansa must cancel its current cooperation agreement with Finnair , as must SAS with its current partners Swissair and Austrian ... Nov 2021: Austrian Airlines OS90 from New York to Vienna. The ban is currently valid until July 31st but could be extended. Note that sometimes, the operating airline cancels a flight because of circumstances out of their control, in which . The passenger rights above are laid down either directly by EU law or by national laws that implement EU Directives. Discover our best Austrian Airlines flight from Tokyo HND to Basel BSL. Due to the official prohibition, Austrian Airlines is forced to cancel all flights between Vienna and the following destinations during the period 16-31 July 2020: Belgrade, Bucharest, Cairo, Kyiv, London, Podgorica, Pristina, Sarajevo, Sibiu, Skopje, Sofia, Stockholm, Tirana and Varna. The flights to Washington and Toronto also had to be canceled. If your Austrian flight delays for more than 3 hours, or was cancelled without prior notice, you may be eligible for compensation up to 600€ based on EU 261 rule. to flights departing from an airport located in the Community and to flights operated by a Community air carrier departing from an airport located in a third country to an airport situated in the EU, (unless they have received benefits or compensation in that third country); on the condition that passengers have a confirmed reservation on the flight concerned and present themselves for check-in at the time stipulated; with regard to cancellations for the non-operation of a flight which was previously planned and on which at least one place was reserved; only for passengers travelling at a fare available directly or indirectly to the public and for passengers having tickets issued under a customer loyalty programme or other commercial programme; (a) for two hours or more in the case of flights of 1,500 kilometres or less; or, (b) for three hours or more in the case of flights between 1,500 and 3,500 kilometres; or. Discover our best Austrian Airlines flight from Naples NAP to Graz GGZ. European Court of Justice: SAS must pay compensation to passengers affected by the 201... Skycop announces a new partnership with Eddy Travels. Fundet i bogen – Side 116As carriers found it impossible to resume their cancelled flights due to the closure of European airports following the ... They were subsequently transferred to an Austrian Airlines flight to Rome, where they arrived at 9.40 a. m., ... Fundet i bogen – Side 120Ya know that ya need to cancel yur previous citizenship? ... And I have a flight to catch tomorrow night! ... He was flying back home on Austrian Airlines Tourist Class without extra legroom and with cheese noodles in front of him, ... 11. However, some states are bucking the trend. Austrian Airlines offers a free information service that keeps you informed in good time about changes to your flight. Destinations. Due to the official prohibition, Austrian Airlines are forced to cancel all flights between Vienna and the following destinations during the period 16-31 July 2020: Belgrade, Bucharest, Cairo, Kyiv, London, Podgorica, Pristina, Sarajevo, Sibiu, Skopje, Sofia, Stockholm, Tirana and Varna. Traveling to Greece? Denied boarding means the refusal of an air carrier to carry passengers on a flight, although they have presented themselves at the boarding gate under the conditions stated above under “Scope”, except where there are reasonable grounds to deny them boarding, such as. Notice pursuant to Article 16 Regulation (EC) No 261/2004 and Regulation No 542 concerning alternative consumer dispute resolution (competent authorities and information) 2015 (for all complaints concerning Regulations (EC) 261/2004 and (EC) 1107/2006).

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